LEGAL CONDITIONS OF USE OF THIS ONLINE STORE
1. Purpose
These legal conditions regulate the use and conditions of access to the website http://blumstar.2mcgroup.com (hereinafter the "site"), a website owned by BLUMICO S.L.
The use or access to this site implies that you (hereinafter "user") acknowledge having read and understood these legal conditions of use, and agree to comply with them in full.
If you as a user do not agree with any of these conditions, you must stop accessing this site.
2. Ownership of the Site
In accordance with Law 34/2002, of July 11 and other applicable legislation, we inform you that this website is http://blumstar.com owned by the entity with the corporate name BLUMICO S.L. and C.I.F. number: B76210830.
This entity has its registered office at: Calle Torres Quevedo 36-4, 35007 Las Palmas de Gran Canaria.
You can contact Blumico at the telephone number (+34) 911 410 610 from 09:00 a.m. to 5:00 p.m. or at the email address info@blumstar.com
Unless expressly stated otherwise, communications with Blumico may be made by ordinary mail at the physical address or by email. The company will contact the User via email, at the address in its possession or provided in this regard.
3. Operation of the site
Blumico reserves the right to temporarily suspend, without prior notice, access to this site for maintenance, updating, improvement or repair.
It is forbidden for the user to use this website for the sending, transmission or publication of any illegal, threatening, libelous, defamatory, propagandistic, scandalous, obscene, pornographic, or any other material that could give rise to civil or criminal liability under applicable law, facts for which in any case the user will be responsible.
Blumico also does not warrant that this website or the servers that host it are free of viruses and other potentially dangerous software, as well as the availability, continuity, usefulness and infallibility of the operation of this site, its services or its contents; nor the legality, reliability or usefulness of the information and content provided by third parties through this site.
In general, only natural and legal persons with sufficient legal capacity in accordance with the applicable legislation may use this site. Exceptionally, minors who have previously obtained the authorization of their parents or legal guardians may use the site, who will be responsible for the use that the minor in their charge makes of the site.
4. Payment methods
CREDIT CARD
For payment by credit card we have chosen the best collaborators to guarantee the security of your payment, as well as a secure connection. At checkout, the symbols, padlock, or key in your browser tell you that you're on a secure connection. The payment gateway is only usable by users registered in your bank in the secure payment service by credit card, if you do not have this option activated on your credit card, the operation will be automatically rejected by our payment gateway and you must consult with your bank to update or register your card in this secure payment method. Credit cards belonging to countries outside the European Community will not be accepted.
WIRE TRANSFER
When placing your order, you will have a period of 4 days to make the deposit or transfer, you must indicate your NAME and ORDER NUMBER when carrying out the operation. After this period, the customer must place a new order with the conditions and prices in force at that time. The order will only be sent once the deposit has been made effective in our account, so if it is an urgent shipment we recommend making a deposit at the window, since transfers take 24-48 hours to be credited. It is very important that you notify us of the payment, this will help us identify it more quickly and your shipment will be made much faster, you can do it by E-mail or telephone.
PayPal
You can pay for your order with total security through PayPal, please note that this service has a cost of 3% of the total order, which will be added to the total amount to be charged.
5. User Behavior. Prohibitions
The use of the contents and services offered by Blumico will be at the sole risk and responsibility of the user.
The company does not assume any duty or commitment to verify or monitor the contents and information entered by users.
The user undertakes to use the website and all its content and services in a diligent manner, always subject to the Law, good customs, and these general conditions, always maintaining respect for other users.
Likewise, the user undertakes to make appropriate use of the materials and information contained in the website, not using them to carry out illicit activities or constituting a crime, that violate the rights of third parties, or that infringe the regulation on intellectual and industrial property, or any other rules of the applicable legal system, being solely responsible to Blumico and third parties for the breach of what is established herein.
The user undertakes not to transmit, introduce, disseminate or make available to third parties, any type of material and information contrary to the Law, morality, public order and these general conditions of use.
In any case, the user must always provide truthful information that cannot lead to any type of confusion, as well as correct identification data, and never impersonating third parties or on their behalf.
In relation to the infringement of any irregularity, remember that the IP address of your computer is recorded by simply accessing our website.
6. Protected areas of the website
Generally, access to Blumico services will not require the user's subscription or registration.
The use of certain services may be conditioned to the prior obtaining of a personal account through the registration of the user. This registration will be made in the manner expressly indicated on the website.
This site may contain restricted access zones, protected by identifiers and passwords or other security mechanisms. The user will not try to access these restricted access areas, if he is not duly authorized by Blumico, nor will he try to circumvent or manipulate the protection mechanisms established by it.
The user who has been authorized by Blumico to access any of these protected areas will be solely responsible for keeping in strict secrecy, and not disclosing to third parties, the identifiers, passwords and other security methods that Blumico makes available to access the protected areas. The user will therefore be solely responsible for the damages arising from not keeping the aforementioned security mechanisms secret.
The user is informed that the attempt of unauthorized access to the restricted access areas of this site may be subject to civil and / or criminal liability.
7. Intellectual and industrial property
All the contents of the site, including, but not limited to, trademarks, logos, graphics, images, sound and video files, software, programming code, texts, icons, and names that identify services (hereinafter "the materials") are the property of Blumico and are protected by current legislation on intellectual and industrial property rights.
The user's access to this site does not imply any type of waiver, transmission or assignment, total or partial, of said property rights, for this reason, access to these contents or elements does not grant, under any circumstances, to the user the possibility of copying, selling, modifying, reproducing, publishing, assigning, transmitting, or creating new products or services derived from the information and elements contained herein.
That is why the user of this site may not, unless expressly authorized in writing by Blumico, copy, distribute, download, modify, delete, alter, publish, transmit, or take advantage in any way of the materials it contains.
The user does not acquire rights or license in relation to the service or the elements in it, except the limited right to use the service in accordance with the applicable conditions. You can only use the contents or elements that you access through the blumico services for your own use and needs, it is not allowed to carry out either directly, or indirectly a commercial exploitation, nor of the services, nor of the materials, elements, or information obtained through them.
8. Privacy and data protection policy
In accordance with the provisions of the law on the protection of personal data, Blumico informs the user of the existence of a personal data file that the user enters on the site. Blumico is responsible for the file.
The user and the affected party are informed and give their unequivocal consent so that, by completing various forms, their personal data are incorporated into Blumico's automated files, in order to be able to offer and provide our services and keep users informed about the products offered.
Blumico undertakes to comply with its obligation of secrecy of personal data and its duty to treat them with confidentiality. To this end, it will adopt the reasonable security measures provided by law to prevent its alteration, loss, treatment or unauthorized access.
The user may exercise their rights of access, rectification, cancellation and opposition of their personal data in the terms established in current legislation, through info@blumico.com or Calle Torres Quevedo 36-4, 35007 Las Palmas de Gran Canaria.
9. Cookies Policy
You can read our entire policy in the section on cookies policies
10. Information transmitted by Users
This site may contain public forums, chat rooms ("chats") and other mechanisms through which users can express their opinion and exchange files in electronic format. The information, communications and files that are sent through these forums and rooms, together with the email addresses and other communications disclosed by users will not be considered confidential material.
When users transmit or post any information to this site, they will be granting blumico permission to use such information, including, without limitation, the use, reproduction, transmission, publication or sending of such information for any purpose, including, without limitation, the reproduction, disclosure, transmission, publication or sending of such information.
Blumico assumes no responsibility for the content of the information or communications sent by its users through these areas.
11. Exclusion of guarantees and Responsibilities
Blumico does not warrant that this website, or the servers that host it, are free of viruses and other potentially dangerous software.
Blumico does not guarantee the availability, continuity and usefulness of the operation of this site, its services, nor the reliability or usefulness of the information and content provided by third parties through this site. Although Blumico makes every reasonable effort to guarantee the availability, access, continuity, and infallibility of the operation and its services, Blumico does not guarantee them, as they may be interfered with by numerous factors outside it. Consequently, it will not be responsible, (within the limits established in the current legal system), for damages of any kind caused to the user as a result of the aforementioned unavailability, access failures and lack of continuity.
12. Limitation of Liability
Blumico will not be responsible in any way for any direct or indirect damage, lost profits or loss of data and / or customers arising from the use by users or the impossibility of using this website.
This site may contain hypertext links ("Links") and references to other sites and web pages that may not be controlled by Blumico, in these cases Blumico will not be responsible for the contents that may appear on such pages.
13. Right of exclusion and partial nullity
Blumico reserves the right to cancel, eliminate, or disauthorize the use of all or any of the services of the website to any user without prior notice if at its discretion, and in any type of circumstance, it is making incorrect use of it.
If a competent Court finds that any of the provisions contained in these legal conditions is unlawful or void, such provision shall be excluded if so required by law. The user expressly accepts that the rest of the non-excluded provisions will not be modified, and that they will continue to be in full force.
14. Applicable Law and Jurisdiction
This site is located and operated from Spain. All matters relating to this site are governed by Spanish law and are subject to the jurisdiction of the competent Courts and Tribunals of Spain, without the principles of conflict of laws being applicable. In those cases in which the user does not have the status of consumer, or who has his domicile outside of Spain, Blumico and the user will submit to the Courts and Tribunals of the "domicile of the user", expressly waiving any other jurisdiction that may correspond to them.
If the user decides to use or consult this site from outside Spain, he must bear in mind that he does so on his own initiative, and that he is responsible for compliance with the relevant local laws.
15. Duration and review
Although the legal relationship between Blumico and the user, derived from the access and use of the site, has an indefinite duration, it will be considered terminated at the moment that the company modifies these general conditions. At the moment in which the company announces the modification of the general conditions, and the user accesses and uses the services and contents of the site, a new legal relationship between both parties of an equally indefinite nature will be considered initiated.
Notwithstanding the foregoing, the company Blumico is entitled to suspend, interrupt, or terminate unilaterally, at any time and without prior notice or just cause, the provision of any of the services it offers.
Blumico reserves the right to revise, unilaterally and without prior notice, these conditions of use at any time. The revised terms will be effective as soon as they are posted on this site. If the user makes regular use of this site, he must review the conditions regularly, and will refrain from accessing the site if he does not consider any of the revised conditions acceptable.
16. Delivery times for services
You can read all about our delivery times in the shipping and delivery section.
17. Returns
The products must be in perfect condition and with their corresponding proof of purchase. Remember that the invoice that you can print in the "My account" section of our online store. Once we receive the product and after a maximum period of 5 working days, you will receive a refund of the amount by the same means with which you made the payment. In the event that there has been an error in the purchase by the customer and he wishes to make an exchange or return of the same, the customer will bear the shipping costs caused by this operation, Blumico undertakes to make such change or refund the money of said product / s once it has received them in its warehouses. If the product is defective or there has been an error in the shipment of the merchandise purchased by the customer, Blumico will bear the costs caused by said return and / or new shipment.
For reasons of hygiene, it will not be possible to return or exchange personal care or hygiene products, even in the case of sealed products, returns will not be accepted, as it is not possible for Blumico to verify that said seals have not been replaced.
The deadline for making returns is 14 calendar days that will count from the moment in which the carrier delivers the product, in case the customer wishes to request an extension of this period (for Gifts, Christmas, etc.) must indicate it at the time of placing the order, and it will be at the discretion of the company to grant this extension.
Product returns will be governed by the conditions that are reflected in our shipping and return policies.
It is the responsibility of the customer to make a correct packaging of the product to be returned, if it suffers damage during transport due to incorrect packaging, Blumico reserves the right not to return the product, or to make it for a lower amount.
If all the above points are met and there is an unjustified delay in the return of the sums paid, the consumer may claim to be paid twice the appropriate amount.
The seller establishes a maximum period of execution of the order of thirty calendar days from the conclusion of the contract.